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Support & FAQ

Here to help you get the most out of your Hifz journey. If you don't find what you need below, ease feel free to contact us.

How do I start a memorization session?

Navigate to any Surah, tap and hold on an Ayah to enter selection mode. Select your range of Ayahs, and then tap the "Play" or "Start Session" button overlay that appears. This will launch the dedicated looping player.

Can I use the app offline?

Yes absolutely. Kuran is designed to be offline-first. The Quran text is bundled with the app. Audio files are downloaded once (automatically when you play them or via the download manager) and then stored on your device forever.

How do I switch Reciters?

In the player view, tap the pill-shaped button showing the current reciter's name (e.g., "Al-Husary"). This will open a menu where you can select other available reciters.

Why isn't the audio playing?

Ensure your device isn't in Silent Mode if you have "Respect Silent Mode" enabled in settings. Also, check that you have an active internet connection if you are playing a specific Ayah for the first time (to download it).

Still need help?

Send us an email and we'll get back to you as soon as possible, inshaAllah.

support@kuranapp.com
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